DESAFIOS ENFRENTADOS PELA EQUIPE DE ENFERMAGEM NA OFERTA DO ATENDIMENTO HUMANIZADO AO PACIENTE SURDO.

Ana Júlia Andrade  Araújo; Nathália Camilly Da Silva  Neves; Thais Amanda Alves De  Souza; Gisele Faustino  Nogueira; Francisca Josseany Da Silva Campos  Gomes

doi:10.51161/rems/2630

DESAFIOS ENFRENTADOS PELA EQUIPE DE ENFERMAGEM NA OFERTA DO ATENDIMENTO HUMANIZADO AO PACIENTE SURDO.

Autores

Ana Júlia Andrade Araújo
Nathália Camilly Da Silva Neves
Thais Amanda Alves De Souza
Gisele Faustino Nogueira
Francisca Josseany Da Silva Campos Gomes

DOI:

https://doi.org/10.51161/rems/2630

Palavras-chave:

COMUNICAÇÃO, ENFERMAGEM, SURDEZ

Resumo

Introdução: A exclusão da sociedade sob a comunidade surda reflete diretamente na assistência oferecida nos serviços de saúde. Devido à falta de conhecimento da Língua Brasileira de Sinais, a equipe de enfermagem não se sente qualificada para oferecer um atendimento humanizado ao paciente surdo, o que torna a consulta insatisfatória para ambos os lados. Por isso, os servidores buscam outros mecanismos como a comunicação escrita, uso de mímicas, presença de acompanhante e leitura labial. Estes métodos são adotados devido à falta de estratégias oferecidas pelo gerenciamento público junto aos serviços de saúde, o que reflete na carência da disciplina de Libras durante a formação acadêmica de tais profissionais, além da falta de cursos específicos e reconhecimento, tanto moral quanto financeiro, no ambiente de trabalho. Objetivo: O presente artigo visa expor os desafios enfrentados pelos profissionais de enfermagem durante o atendimento ao paciente surdo. Metodologia: Trata-se de um estudo descritivo do tipo resumo simples. Para fundamentação teórica realizou-se uma revisão nas plataformas do Google Acadêmico, Scielo, LILACS e BVS. Resultados: No campo prático, o atendimento é restringido em razão da falta de diálogo interpessoal entre a equipe multidisciplinar e usuário, criando um impasse na expressão e reconhecimento do seu processo de saúde-doença, o que impossibilita o acolhimento e o atendimento humanizado. O acesso à informação caracteriza-se como um mecanismo fundamental no bem-estar biopsicossocial por permitir que os usuários conheçam, de forma esclarecida, os direitos e serviços que lhe são assegurados, além de tratamentos disponíveis e meios de prevenção. Há diversos fatores pelos quais os profissionais não buscam qualificação na língua brasileira de sinais, entre eles a falta de incentivo, questões orçamentárias, jornada de trabalho exaustiva, e falta de informações sobre a necessidade de saber a língua, são os mais relevantes. Diante disso, as consequências são identificadas por meio da fragilidade e quebra do vínculo entre profissional e paciente, diagnósticos errôneos e insegurança com o tratamento proposto. Conclusão: Este trabalho trouxe contribuições científicas na área da comunicação em saúde, ressaltando a importância da formação em Libras durante a graduação de enfermagem e as fragilidades advindas do não conhecimento da língua.

Publicado

2021-11-28

Como Citar

Araújo, A. J. A. ., Neves, N. C. D. S. ., Souza, T. A. A. D. ., Nogueira, G. F. ., & Gomes, F. J. D. S. C. . (2021). DESAFIOS ENFRENTADOS PELA EQUIPE DE ENFERMAGEM NA OFERTA DO ATENDIMENTO HUMANIZADO AO PACIENTE SURDO. Revista Multidisciplinar Em Saúde, 2(4), 193. https://doi.org/10.51161/rems/2630

Baixar Citação

Edição

v. 2 n. 4 (2021)

Seção

II Congresso Nacional Multidisciplinar em Enfermagem On-line

Licença

Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.

O conteúdo desta revista foi migrado para https://editoraintegrar.com.br

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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
         ArticleHandler.view(Array[1], Object:Request) % line  391, file: PKPRouter.inc.php
      PKPRouter._authorizeInitializeAndCallRequest(Array[2], Object:Request, Array[1], false) % line  231, file: PKPPageRouter.inc.php
   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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