DESAFIOS ENFRENTADOS PELA EQUIPE DE ENFERMAGEM NA OFERTA DO ATENDIMENTO HUMANIZADO AO PACIENTE SURDO.

Autores

  • Ana Júlia Andrade Araújo
  • Nathália Camilly Da Silva Neves
  • Thais Amanda Alves De Souza
  • Gisele Faustino Nogueira
  • Francisca Josseany Da Silva Campos Gomes

DOI:

https://doi.org/10.51161/rems/2630

Palavras-chave:

COMUNICAÇÃO, ENFERMAGEM, SURDEZ

Resumo

Introdução: A exclusão da sociedade sob a comunidade surda reflete diretamente na assistência oferecida nos serviços de saúde. Devido à falta de conhecimento da Língua Brasileira de Sinais, a equipe de enfermagem não se sente qualificada para oferecer um atendimento humanizado ao paciente surdo, o que torna a consulta insatisfatória para ambos os lados. Por isso, os servidores buscam outros mecanismos como a comunicação escrita, uso de mímicas, presença de acompanhante e leitura labial. Estes métodos são adotados devido à falta de estratégias oferecidas pelo gerenciamento público junto aos serviços de saúde, o que reflete na carência da disciplina de Libras durante a formação acadêmica de tais profissionais, além da falta de cursos específicos e reconhecimento, tanto moral quanto financeiro, no ambiente de trabalho. Objetivo: O presente artigo visa expor os desafios enfrentados pelos profissionais de enfermagem durante o atendimento ao paciente surdo. Metodologia: Trata-se de um estudo descritivo do tipo resumo simples. Para fundamentação teórica realizou-se uma revisão nas plataformas do Google Acadêmico, Scielo, LILACS e BVS. Resultados: No campo prático, o atendimento é restringido em razão da falta de diálogo interpessoal entre a equipe multidisciplinar e usuário, criando um impasse na expressão e reconhecimento do seu processo de saúde-doença, o que impossibilita o acolhimento e o atendimento humanizado. O acesso à informação caracteriza-se como um mecanismo fundamental no bem-estar biopsicossocial por permitir que os usuários conheçam, de forma esclarecida, os direitos e serviços que lhe são assegurados, além de tratamentos disponíveis e meios de prevenção. Há diversos fatores pelos quais os profissionais não buscam qualificação na língua brasileira de sinais, entre eles a falta de incentivo, questões orçamentárias, jornada de trabalho exaustiva, e falta de informações sobre a necessidade de saber a língua, são os mais relevantes. Diante disso, as consequências são identificadas por meio da fragilidade e quebra do vínculo entre profissional e paciente, diagnósticos errôneos e insegurança com o tratamento proposto. Conclusão: Este trabalho trouxe contribuições científicas na área da comunicação em saúde, ressaltando a importância da formação em Libras durante a graduação de enfermagem e as fragilidades advindas do não conhecimento da língua.

Publicado

2021-11-28

Como Citar

Araújo, A. J. A. ., Neves, N. C. D. S. ., Souza, T. A. A. D. ., Nogueira, G. F. ., & Gomes, F. J. D. S. C. . (2021). DESAFIOS ENFRENTADOS PELA EQUIPE DE ENFERMAGEM NA OFERTA DO ATENDIMENTO HUMANIZADO AO PACIENTE SURDO. Revista Multidisciplinar Em Saúde, 2(4), 193. https://doi.org/10.51161/rems/2630

Edição

v. 2 n. 4 (2021)

Seção

II Congresso Nacional Multidisciplinar em Enfermagem On-line

Licença

Creative Commons License
Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.

O conteúdo desta revista foi migrado para https://editoraintegrar.com.br

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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
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   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
         ArticleHandler.view(Array[1], Object:Request) % line  391, file: PKPRouter.inc.php
      PKPRouter._authorizeInitializeAndCallRequest(Array[2], Object:Request, Array[1], false) % line  231, file: PKPPageRouter.inc.php
   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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                                                      SubmissionSearch._getMergedKeywordResults(Object:Journal, Array[4], , null, null, 500, 1) % line  194, file: SubmissionSearch.inc.php
                                                   SubmissionSearch._getMergedPhraseResults(Object:Journal, Array[4], null, null, null, 500, 1) % line  146, file: SubmissionSearch.inc.php
                                                SubmissionSearch._getMergedKeywordResults(Object:Journal, Array[3], null, null, null, 500, 1) % line  132, file: SubmissionSearch.inc.php
                                             SubmissionSearch._getMergedArray(Object:Journal, Array[1], null, null) % line  263, file: SubmissionSearch.inc.php
                                          SubmissionSearch.retrieveResults(Object:Request, Object:Journal, Array[1], null, null, null, Object:DBResultRange, Array[1]) % line   92, file: RecommendBySimilarityPlugin.inc.php
                                       RecommendBySimilarityPlugin.callbackTemplateArticlePageFooter(Templates::Article::Footer::PageFooter, Array[3]) % line  107, file: HookRegistry.inc.php
                                    HookRegistry.call(Templates::Article::Footer::PageFooter, Array[3]) % line 1267, file: PKPTemplateManager.inc.php
                                 PKPTemplateManager.smartyCallHook(Array[1], Object:Smarty_Internal_Template) % line   43, file: 42362804174f266c598cdb32c3208fc745b92101^1c372c95cd85572e0fbc9a53d0323a0b229cfc78_0.app.frontendpagesarticle.tpl.php
                              content_6781613650b432_13896783(Object:Smarty_Internal_Template) % line  123, file: smarty_template_resource_base.php
                           Smarty_Template_Resource_Base.getRenderedTemplateCode(Object:Smarty_Internal_Template) % line  114, file: smarty_template_compiled.php
                        Smarty_Template_Compiled.render(Object:Smarty_Internal_Template) % line  216, file: smarty_internal_template.php
                     Smarty_Internal_Template.render(false, 1) % line  232, file: smarty_internal_templatebase.php
                  Smarty_Internal_TemplateBase._execute(Object:Smarty_Internal_Template, null, 42362804174f266c598cdb32c3208fc745b92101, null, 1) % line  134, file: smarty_internal_templatebase.php
               Smarty_Internal_TemplateBase.display(frontend/pages/article.tpl, null, 42362804174f266c598cdb32c3208fc745b92101, null) % line  924, file: PKPTemplateManager.inc.php
            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
         ArticleHandler.view(Array[1], Object:Request) % line  391, file: PKPRouter.inc.php
      PKPRouter._authorizeInitializeAndCallRequest(Array[2], Object:Request, Array[1], false) % line  231, file: PKPPageRouter.inc.php
   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php

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