COMUNICAÇÃO EFETIVA DOS PROFISSIONAIS DE SAÚDE NA ASSISTÊNCIA A PESSOA COM SURDEZ: REVISÃO INTEGRATIVA

Autores

  • Priscilla Fernandes Silva de Freitas
  • Ana Carla Silva Dos Santos

DOI:

https://doi.org/10.51161/rems/2549

Palavras-chave:

PROFISSIONAIS DE SAÚDE, SURDEZ, COMUNICAÇÃO, PERDA AUDITIVA

Resumo

Introdução: A Língua de Sinais é universal e utilizada pela comunidade surda, através da modalidade gestual-visual, a mensagem é produzida pelas mãos e recebida com os olhos, apresentando estrutura gramatical diferenciada, características únicas variando de acordo com o país (CHAVEIRO et al, 2010). Por serem minoria na população, os surdos enfrentam problemas quanto à acessibilidade aos serviços, principalmente os relacionados à saúde. O pouco conhecimento dos profissionais de saúde, sobre a Língua Brasileira de Sinais, cria uma barreira na relação profissional-paciente e não favorece a humanização e integralidade no atendimento (SOUZA et al, 2017). Objetivo: Investigar por meio de publicações científicas artigos sobre a comunicação efetiva dos profissionais de saúde na assistência a pessoa com surdez. Metodologia: Trata-se de uma revisão integrativa da literatura, nas bases dados eletrônicas: Literatura Latino Americana e do Caribe em Ciências da Saúde (LILACS), Base de Dados de Enfermagem (BDENF – Enfermagem) e Medical Literature Analys is and Retrieval System online (MEDLINE), disponíveis na Biblioteca Virtual em Saúde (BVS). Foram utilizadas as palavras-chave indexadas nos Descritores em Ciências da Saúde (DeCS): Profissionais de Saúde, Comunicação efetiva, Perda Auditiva, entre o período de 2016 a 2019. Resultado:  Após a leitura dos títulos, resumos e exclusão dos estudos de acordo com os critérios de inclusão resultou em uma amostra de 12 estudos, destes, 33,3% constavam nas bases MEDLINE, 33,3% LILACS, 16,6% bases BDENF, 16,6% IBECS. Diante dos artigos encontrados, pôde-se analisar que as barreiras na comunicação para atender os pacientes com surdez está relacionada à falta de preparo para identificar problemas de saúde e interagir com o cliente, e isto provavelmente se dá devido as poucas ofertas de cursos de qualificação ou até mesmo inserção do curso de linguagem de sinais na matriz curricular da graduação dos profissionais de saúde. Conclusão: Cada cliente possui sua especificidade dentro do atendimento realizado pelo profissional de saúde, e a comunidade surda também apresenta suas particularidades, o profissional que conhece a língua de sinais realiza a inclusão, segue os princípios do SUS, gera um atendimento de qualidade por meio da comunicação efetiva realizando os cuidados de forma precisa.

Publicado

2021-11-26

Como Citar

Freitas, P. F. S. de, & Santos, A. C. S. D. . (2021). COMUNICAÇÃO EFETIVA DOS PROFISSIONAIS DE SAÚDE NA ASSISTÊNCIA A PESSOA COM SURDEZ: REVISÃO INTEGRATIVA. Revista Multidisciplinar Em Saúde, 2(4), 115. https://doi.org/10.51161/rems/2549

Edição

Seção

II Congresso Nacional Multidisciplinar em Enfermagem On-line
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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php
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Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php
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            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
         ArticleHandler.view(Array[1], Object:Request) % line  391, file: PKPRouter.inc.php
      PKPRouter._authorizeInitializeAndCallRequest(Array[2], Object:Request, Array[1], false) % line  231, file: PKPPageRouter.inc.php
   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php
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                                                SubmissionSearch._getMergedKeywordResults(Object:Journal, Array[3], null, null, null, 500, 1) % line  132, file: SubmissionSearch.inc.php
                                             SubmissionSearch._getMergedArray(Object:Journal, Array[1], null, null) % line  263, file: SubmissionSearch.inc.php
                                          SubmissionSearch.retrieveResults(Object:Request, Object:Journal, Array[1], null, null, null, Object:DBResultRange, Array[1]) % line   92, file: RecommendBySimilarityPlugin.inc.php
                                       RecommendBySimilarityPlugin.callbackTemplateArticlePageFooter(Templates::Article::Footer::PageFooter, Array[3]) % line  107, file: HookRegistry.inc.php
                                    HookRegistry.call(Templates::Article::Footer::PageFooter, Array[3]) % line 1267, file: PKPTemplateManager.inc.php
                                 PKPTemplateManager.smartyCallHook(Array[1], Object:Smarty_Internal_Template) % line   43, file: 42362804174f266c598cdb32c3208fc745b92101^1c372c95cd85572e0fbc9a53d0323a0b229cfc78_0.app.frontendpagesarticle.tpl.php
                              content_6781613650b432_13896783(Object:Smarty_Internal_Template) % line  123, file: smarty_template_resource_base.php
                           Smarty_Template_Resource_Base.getRenderedTemplateCode(Object:Smarty_Internal_Template) % line  114, file: smarty_template_compiled.php
                        Smarty_Template_Compiled.render(Object:Smarty_Internal_Template) % line  216, file: smarty_internal_template.php
                     Smarty_Internal_Template.render(false, 1) % line  232, file: smarty_internal_templatebase.php
                  Smarty_Internal_TemplateBase._execute(Object:Smarty_Internal_Template, null, 42362804174f266c598cdb32c3208fc745b92101, null, 1) % line  134, file: smarty_internal_templatebase.php
               Smarty_Internal_TemplateBase.display(frontend/pages/article.tpl, null, 42362804174f266c598cdb32c3208fc745b92101, null) % line  924, file: PKPTemplateManager.inc.php
            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
         ArticleHandler.view(Array[1], Object:Request) % line  391, file: PKPRouter.inc.php
      PKPRouter._authorizeInitializeAndCallRequest(Array[2], Object:Request, Array[1], false) % line  231, file: PKPPageRouter.inc.php
   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php
                                                                  ADOConnection.CacheExecute(3600, SELECT 				o.submission_id, 				MAX(s.context_id) AS journal_id, 				MAX(i.date_published) AS i_pub, 				MAX(p.date_published) A..., Array[2]) % line  132, file: DAO.inc.php
                                                               DAO.retrieveCached(SELECT 				o.submission_id, 				MAX(s.context_id) AS journal_id, 				MAX(i.date_published) AS i_pub, 				MAX(p.date_published) A..., Array[2], 3600) % line   91, file: ArticleSearchDAO.inc.php
                                                            ArticleSearchDAO.getPhraseResults(Object:Journal, Array[1], null, null, , 500, 1) % line  201, file: SubmissionSearch.inc.php
                                                         SubmissionSearch._getMergedPhraseResults(Object:Journal, Array[1], , null, null, 500, 1) % line  146, file: SubmissionSearch.inc.php
                                                      SubmissionSearch._getMergedKeywordResults(Object:Journal, Array[4], , null, null, 500, 1) % line  194, file: SubmissionSearch.inc.php
                                                   SubmissionSearch._getMergedPhraseResults(Object:Journal, Array[4], null, null, null, 500, 1) % line  146, file: SubmissionSearch.inc.php
                                                SubmissionSearch._getMergedKeywordResults(Object:Journal, Array[3], null, null, null, 500, 1) % line  132, file: SubmissionSearch.inc.php
                                             SubmissionSearch._getMergedArray(Object:Journal, Array[1], null, null) % line  263, file: SubmissionSearch.inc.php
                                          SubmissionSearch.retrieveResults(Object:Request, Object:Journal, Array[1], null, null, null, Object:DBResultRange, Array[1]) % line   92, file: RecommendBySimilarityPlugin.inc.php
                                       RecommendBySimilarityPlugin.callbackTemplateArticlePageFooter(Templates::Article::Footer::PageFooter, Array[3]) % line  107, file: HookRegistry.inc.php
                                    HookRegistry.call(Templates::Article::Footer::PageFooter, Array[3]) % line 1267, file: PKPTemplateManager.inc.php
                                 PKPTemplateManager.smartyCallHook(Array[1], Object:Smarty_Internal_Template) % line   43, file: 42362804174f266c598cdb32c3208fc745b92101^1c372c95cd85572e0fbc9a53d0323a0b229cfc78_0.app.frontendpagesarticle.tpl.php
                              content_6781613650b432_13896783(Object:Smarty_Internal_Template) % line  123, file: smarty_template_resource_base.php
                           Smarty_Template_Resource_Base.getRenderedTemplateCode(Object:Smarty_Internal_Template) % line  114, file: smarty_template_compiled.php
                        Smarty_Template_Compiled.render(Object:Smarty_Internal_Template) % line  216, file: smarty_internal_template.php
                     Smarty_Internal_Template.render(false, 1) % line  232, file: smarty_internal_templatebase.php
                  Smarty_Internal_TemplateBase._execute(Object:Smarty_Internal_Template, null, 42362804174f266c598cdb32c3208fc745b92101, null, 1) % line  134, file: smarty_internal_templatebase.php
               Smarty_Internal_TemplateBase.display(frontend/pages/article.tpl, null, 42362804174f266c598cdb32c3208fc745b92101, null) % line  924, file: PKPTemplateManager.inc.php
            PKPTemplateManager.display(frontend/pages/article.tpl) % line  292, file: ArticleHandler.inc.php
         ArticleHandler.view(Array[1], Object:Request) % line  391, file: PKPRouter.inc.php
      PKPRouter._authorizeInitializeAndCallRequest(Array[2], Object:Request, Array[1], false) % line  231, file: PKPPageRouter.inc.php
   PKPPageRouter.route(Object:Request) % line  143, file: Dispatcher.inc.php
Dispatcher.dispatch(Object:Request) % line  281, file: PKPApplication.inc.php
PKPApplication.execute() % line   68, file: index.php