COMPREENDENDO A POLÍTICA NACIONAL DE HUMANIZAÇÃO EM SAÚDE

Autores

  • José Alberto Silva do Nascimento
  • Rosângela da Silva Costa
  • Renata da Silva Maciel de Almeida
  • Regiane dos Santos Abadessa

DOI:

https://doi.org/10.51161/rems/2861

Palavras-chave:

HUMANIZAÇÃO EM SAÚDE, SAÚDE PÚBLICA, SISTEMA ÚNICO DE SAÚDE, GESTÃO

Resumo

Introdução: Em 2003, devido a organização e busca de ascensão sobre a execução da assistência em saúde, no Sistema Único de Saúde (SUS), deu-se início à Política Nacional de Humanização (PNH), se trata de uma política pública que surgiu com o objetivo de humanizar e trazer dignidade aos usuários deste complexo sistema na saúde pública. Originado pelo Ministério da Saúde tal como estabelecida pela Comissão de Intergestores Tripartite e também pelo Conselho Nacional de Saúde, a PNH volta-se aos três atores do SUS: os trabalhadores, usuários e gestores. Objetivo: Compreender e discutir sobre a Política Nacional de Humanização em Saúde, sua função e relevância acerca dos atores envolvidos. Método: Revisão sistemática realizada entre setembro e novembro de 2021, sem recorte temporal, conduzida por buscas nas bases COLECIONA-SUS, SciELO e BVS do Ministério da Saúde, utilizando palavras-chave de acordo com o objetivo do artigo. Foram identificadas 16 produções, cinco foram incluídas na pesquisa e usadas para o resultado final após verificação dos critérios de elegibilidade. Resultados: As obras apontaram como efeitos da PNH a viabilidade de uma política pública na qual estruturou a prática do acolhimento nos serviços de saúde resultando em tratamento humanizado e nacionalmente reconhecido, desenvolvendo ações que priorizam um funcionamento mais produtivo nos coletivos de saúde e na atenção direcionada aos principais atores existentes. Identificou que a PNH busca pôr em prática os princípios do SUS que incluem o reconhecimento e disseminação dos aspectos condicionantes e imprescindíveis na saúde à luz da execução dos planos assistenciais. Evidenciou-se que o acolhimento supera a expectativa de um bom atendimento no serviço em saúde e trata-se de um processo contínuo no qual requer dos profissionais de saúde: empatia, conhecimento e responsabilidade social, propiciando uma ambiência cortês. Conclusão: Compreendeu-se que a função da PNH bem como sua relevância acerca dos atores envolvidos está interligada ao seu formato de intervenção no qual apresenta transformações positivas sobre os serviços em saúde protagonizando seus usuários.

Publicado

2021-12-20

Como Citar

Nascimento, J. A. S. do ., Costa, R. da S. ., Almeida, R. da S. M. de ., & Abadessa, R. dos S. . (2021). COMPREENDENDO A POLÍTICA NACIONAL DE HUMANIZAÇÃO EM SAÚDE. Revista Multidisciplinar Em Saúde, 2(4), 102. https://doi.org/10.51161/rems/2861

Edição

Seção

I Congresso Brasileiro de Saúde Pública On-line: Uma abordagem Multiprofissional

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